Olgiate Comasco is an Italian municipality of 11,663 inhabitants in the province of Como in Lombardy.
In recent years, the administration has embarked on a path of innovation that includes a series of measures to boost the efficiency of administrative processes.
What does it do?
For years, the Municipality of Olgiate Comasco has been implementing a process of reorganisation and redevelopment that affects the entire administration. The institutional design aims at a new organisational model that envisages a shift from a formal, unilateral administration to a more transparent, participatory and citizen-friendly one.
The Municipality of Olgiate Comasco’s objective: to enhance the skills of managers and employees with the aim of improving the effectiveness and efficiency of the services provided to citizens.