80% of potential customers check your reviews before contacting you. Online reviews are the new word-of-mouth, yet 1000 times more powerful
Online reviews are important since they help showcase your company’s reputation and improve your search rankings. Google scans the web for useful content, so if your business has quality reviews when someone searches for your product or service, Google will favour your visibility over the competitors.
Send a simple question via email or text message to ensure full satisfaction and only once the customer responds positively so that, in 2 seconds and in 3 simple steps, they can write a review on your social media channels.
The personalized improvement kit will allow you to obtain positive reviews directly at the point of sale. By framing a QR code or using a card with NFC technology, the customer will be able to access the satisfaction questionnaire and only in the case of a positive evaluation will they have access to your social channels and be able to write their review.
We offer you comparisons with your main competitors so you can constantly monitor how your ranking varies over time and see the impact of your incentivising actions.
The clear and simple result of continuous analysis of your company’s reputation. Comparisons with national and local industry benchmarks.
A single indicator.
With the Artificial Intelligence Response Assistant, you can respond to a review in less than 30 seconds, generating unique and personalized responses.
Sei Soddisfatto Review Manager allows you to receive detailed reports, in a convenient and easy-to-read format. You will thus be able to visualize the perception of your service level over time and effortlessly understand how and where to intervene. Furthermore, when your position in the rankings changes compared to your competitors, you will receive an alert that will notify you of what has happened.
Manage the ranking of your outlets, assess your brand reputation in the different countries and take action where necessary.
Compare performance between different outlets, provide operatives with targets to achieve by offering real comparative data.
All our services are scalable and reliable.
Tell me who you are and I will tell you what we can do for you
What do they say about us?
Our satisfied clients
Patients' opinions are an integral part of a constant and systematic monitoring system. Thanks to the SeiSoddisfatto? totems, we detect the perception of healthcare users by taking their point of view into consideration.
Thanks to SeiSoddisfatto? totems we have at our disposal precious tools for active participation that strengthen the relationship with the community, because they involve the citizen in evaluating the activity of the offices, of those who manage them and of the services provided.
We are very keen to offer healthcare that listens to the direct needs of our patients, both from a medical-health point of view, but above all from a human point of view and it is for this reason that we have chosen the SeiSoddisfatto? totems.
In our sector, quality and speed go hand in hand. Valuable help comes to us from SeiSoddisfatto? totems that send the reports of the single pos to the operatives who can be activated immediately when necessary.
With SeiSoddisfatto?, we receive tonnes of feedback every day and in real time, with the possibility of being able to instantly take action to meet the needs of our users.
Our mission is to have satisfied customers. Thanks to the SeiSoddisfatto? totems we simultaneously measure the perception of guests so our collaborators can immediately satisfy their needs, because for us they are not just tourists on holiday, but friends to be pampered.
What if I need assistance?
SeiSoddisfatto? offers dedicated and continuous support for any kind of need or problem.
Rest assured, we will always be there for you!
Need more information?
Contact us now
Call us on +39 0287165044