Reports and Analyses Finding the solution from data

Customer satisfaction questionnaires allow us to receive important information about the customer experience. Using surveys in the right way then helps us to improve the business and build customer loyalty.

How does it work?

The simple and intuitive analysis panel

In consulting the results via the SeiSoddisfatto? control panel, each user shall have dedicated access with real-time updated data.

Share results with the right people

Depending on your role in the company, we define the various types of reporting aimed at optimising the surveys.

A mini report for your Shop Managers, detailed report for your Area Manager, and Compare Location report intended for CEOs or Sales and Marketing Directors.

The NPS and other values

The Net Promoter Score (NPS) is a management tool that evaluates your customer loyalty and satisfaction.

With this function, you obtain a valid indicator of the proportion of customers who have promoted your product/service, with easy-to-interpret scores ranging from -100 to +100.

1 or 1000 points of sale

Manage the ranking of your outlets, assess your brand reputation in the different countries and take action where necessary.

Compare performance between different outlets, provide operatives with targets to achieve by offering real comparative data.

Dedicated reporting

What do they say about us?


Our satisfied clients

What if I need assistance?

Dedicated ongoing assistance

SeiSoddisfatto? offers dedicated and continuous support for any kind of need or problem.

Rest assured, we will always be there for you!

Contact us via mail Contact us now Call us on now Call us on +39 0287165044

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